C-Store growth means better promotions take, staff work, and store profits. The growth occurs  by using analytics and AI technology. It reviews all sales detail from which opportunities are identified. For example, the analysis shows the actual take-rates as well as the stores and cashiers sales rankings. The simple list makes it easy to teach cashiers and fix the product placement at specific stores.  The program then identifies the things you need to do to increase your sales. Operators then use these specific items to start staff selling games, find  stores that are not selling enough and reward top staff.

Owners, as well as area and store managers save time when they have a short list of important work. That is, solving a problem is easier when the precise issue is clear. Having a list of work issues delivered with the supporting facts eliminates time waste. For example, knowing which cashiers are not having the same rate of upselling pinpoints who needs help. Likewise, seeing how two stores with similar traffic are not selling the same allows for a quick inspection to find the issue. The result is c-store growth when top managers focus on the most important sales items.

Image of C-Store Growth Mindset book cover by Tom Bandy and Mason Cowan

C-Store Growth Mindset

April 22, 2022 — 

C-Store Growth Mindset: Making Peace with Accountability Is Published The C-Store Growth Mindset book has been published. The findings are based on a decade of operations and a career of retail data analytics. It chronicles family chains that practice the growth mindset to grow their chain. BandyWorks’ Tom Bandy and Mason Cowan published field-proven case studies

Image of new c-store built by Garrison in Amarillo Texas

Data Analytics for C-Store Growth – New Stores Versus Existing Stores

November 7, 2021 — 

When thinking about data analytics for c-store growth – new stores versus existing stores, several key differences appear. Either way can be the key part of driving growth for many successful c-store chains. Using data differs for each type of growth. Choosing the right data leverages the growth investment to maximize the return on time

image of hands on staff training to address C-Store Staff Retention

C-Store Staff Retention and Upselling

July 10, 2021 — 

Operators cannot ignore the labor shortage as they think about c-store staff retention and upselling. The shortage is so severe that many operators only part-jokingly say “If they are breathing, hire them.” All joking aside, the sentiment and frustration is real. Of course, many  important c-store selling opportunities are based on the cashiers work. For

Choosing Between Gas and Tobacco C-Store Loyalty? New managers must learn the important of scan data and loyalty programs.

Choosing Between Gas and Tobacco C-Store Loyalty?

July 17, 2020 — 

For C-Store retailers running gas rewards, the decision to implement tobacco loyalty often creates conflicts at the pump. There are options to stay in compliance with your brand loyalty and still take full advantage of Altria Loyalty and RJR tobacco promotions.

Image of clock to represent the time needed for success as described in the blog - 5 Minute C-Store Daily Plan - $20,000 Profits

5 Minute C-Store Daily Plan – $20,000 Profits

December 3, 2018 — 

Finding time is never easy. That is why, many top performers use a 5 Minute C-Store Daily Plan. They believe it means at least $20,000 in profits. “What would you rather me do? Take 5 minutes to know my store or just start to work?” This was the answer given by a successful c-store manager

The Key to Increasing Cigarette Sales is Multi-Pack Discounts

The Key to Increasing Cigarette Sales is Multi-Pack Discounts

November 18, 2018 — 

The key to increasing cigarette sales is multi-pack discounts. Many vendors provide scan data rebates, but getting your money for scan data is not enough to increase your sales. C-Stores provide a discount to your customers,  and therefore cigarette sales increase. Up-selling is the Key to Increase Cigarette Sales with Multi-Pack Discounts Lowering the price

Systematizing C-Store Growth - 5 Things to Know First

Five Keys to Systematizing C-Store Growth

November 10, 2018 — 

There are five keys to systematizing c-store growth.  They are helpful in order to add new stores and grow profits. Recently, new software solutions emerged. They help c-store operators optimize store performance. Operators for whom growth is the goal have started adopting these new software solutions. Of course,  store performance software compliments and goes way

Four Levels of C-Store Performance Growth

Four Levels of C-Store Performance Growth

October 30, 2018 — 

There are four levels in c-store performance growth. All together, they define the C-Store Performance Maturity Model.  Combined, the levels produce a guide to successful, sustainable growth. The levels are sequential: Firstly, Founding addresses financial issues. Secondly Organizing addresses management, Thirdly, Growing addresses sales and Finally, Thriving. As progress occurs, higher sales and better teamwork

C-Store Performance – 5 Obstacles to Growth

Five Obstacles to C-Store Growth

October 28, 2018 — 

Henry Ford stated that obstacles are the things you see when you take your eye off the goal. As such, it may be useful to identify five obstacles to c-store growth. That way, if you experience them, it will be easier to re-focus on the goal of growing your c-store performance.  Obviously, it’s hard to

C-Stores - The Top 20 Companies Own 30% of All Stores - How Do They Do It?

The Top 20 Chains Own 30% of All C-Stores – How Do They Do It?

October 9, 2018 — 

According to Convenience Store News the top 20 chains own 30% of all the c-stores in the USA. Growing same-store sales test even experienced operators. But the numbers reveal just how much more challenging it is to add new stores. In 2017, the total number of C-Stores in the United States increased by only 423.

Image of ROI representing the concepts for store manager value. Store manager ROI strategy involves three components. Financial impact, store operations and leadership development drive the return on investment. C-Store Performance – ROI of Growth – How much profit from 1%?

The ROI of C-Store Growth – How much profit from 1%?

September 30, 2018 — 

Generating growth provides cash and resources. The ROI of c-store growth is amazing. Driving extra sales puts profit directly to the bottom line. That is why promotions and upselling generate important results. The example below shows how a typical store with inside sales of $85,000 per month at a 27% margin can increase annual bottom

C-Store Performance – The Proven System for Growth

The Proven System for C-Store Growth

September 25, 2018 — 

Big chains keep getting bigger. There is a reason. Many use a proven system for c-store growth. Top growth derives from operational maturity, defined as mastery of five c-store performance management areas.   I. Back Office Managing finance, inventory and pricing II. Staffing Hiring, on-boarding and retaining III. Operations Delivering convenience consistently and profitably IV.