Maximize C-Store Leadership Development ROI
C-Store News & Work Shops | C-Store Operations Best Practices | Managing C-Store Change & Accountability | Store Manager Development | Uncategorized
July 10, 2025 — In a recent SG Voices panel discussion, Stephanie Galentine, Lassus Brothers, Darrell Meek, JD Streett, Mason Cowan, Tom Bandy, BandyWorks, and Jed Brewer, SG Voices, discussed how they maximize c-store leadership development ROI. Summary C-Store managers are essential to the success of convenience stores. The speakers highlight that effective store management, particularly in leadership and …
C-Store Leadership Development – Coaching & Reprimands
C-Store Operations Best Practices | Focus - Accountability Principles | Managing C-Store Change & Accountability
June 25, 2025 — C-Store Leadership Development – Coaching & Reprimands are essential skills for growing sales and controlling profits. It is critical for managers to provide honest, helpful, and clear feedback to keep their c-store operations team at top performance. It has been argued that positive feedback is essential to keep morale and teamwork strong. Experienced managers are …
C-Store Leadership Keys: Finding Your Place, Building Your People
C-Store Operations Best Practices | Managing C-Store Change & Accountability | Store Manager Development | Uncategorized
June 15, 2025 — Heidi Sabo shared her experience with c-store leadership keys: finding your place, building your people. She didn’t start out thinking she’d run a convenience store. In fact, she tried just about everything else before settling into what became the perfect fit. Her story is one of exploration, resilience, and returning—again and again—to the c-store world …
C-Store Leadership Keys: Trusting the Process with High Standards
C-Store Operations Best Practices | Focus - Accountability Principles | Managing C-Store Change & Accountability | Uncategorized
May 29, 2025 — Rhonda Nichols lives the profession of life of practicing c-store leadership keys every day. She didn’t follow the traditional cashier-to-manager path that many convenience store leaders take. Her journey into the world of convenience began early and unconventionally. She has carved out a unique leadership style rooted in experience, expectation, and empowerment. Rhonda’s story starts …
Strategically Targeted Incremental C-Store Operations Enhancements
C-Store Operations Best Practices | Uncategorized
May 25, 2025 — The big take-away, from a three-year project to improve c-store operations at GoMart was a bit of common sense and leadership prioritization: there are substantial advantages to strategically targeted, incremental c-store operations enhancements supported by data analytics. By embracing a thoughtful, measured approach to change management, Go Mart continues to strengthen its competitive position and …
C-Store Management Life – Calm, Cool, and Collected
C-Store Operations Best Practices | Uncategorized
April 14, 2025 — Skylar Feldman’s Approach to Leadership at Lassus is an example of c-store management life – calm, cool, and collected. When you grow up watching someone lead by example, that bar is set early and high. For Skylar, now the store manager at the Lassus location in Leesburg, that person was his mom. She spent over …
Building a Scalable C-Store Operations Team
C-Store Operations Best Practices | C-Store Tips | Store Manager Development
April 11, 2025 — Building a scalable c-store operations team can be a challenge for convenience store operators. Let’s focus on one major variable in the equation: Your people. They are the key to improve c-store operations. The average turnover rate for full time employees in the industry can be substantial. As high as 130% in recent reports (NACS). …
Three Qualifications for C-Store Managers
C-Store Operations Best Practices | Managing C-Store Change & Accountability | Store Manager Development
March 24, 2025 — Don Broadwater listed the three qualifications for c-store managers if you want to have a successful career in the convenience industry. These traits were explained as he shared his transition from his initial job in a family- run grocery store to his current position as the manager of an up-and-coming, newly-renovated store in Napoleon, Ohio. His …
ROI of Becoming Noah’s Boss for C-Store Operations
C-Store Operations Best Practices | Managing C-Store Change & Accountability | Store Manager Development | Uncategorized
February 5, 2025 — While Simon Sinek’s portrayal of being a great boss is emotionally rewarding, it begs the question as the ROI of becoming Noah’s boss for c-store operations. Naturally, everyone wants to be supportive, positive, and receive accolades for creating a great place to work. However, how much does it really benefit the owners and shareholders? Is …
C-Store Operations 2024 Key Take-Aways
C-Store Operations Best Practices | C-Store Tips | Managing C-Store Change & Accountability | Store Manager Development
December 24, 2024 — Jim Neaton, Stephanie Galentine, and Greg Garrison participated in the BandyWorks Year-in-Review panel on December 10 and shared these c-store operations 2024 key take-aways. The active session was attended by owners, operations leaders and store managers. The participating panelist operate dozens of stores each. They include the owner and leaders of Sunrise Stores, Lassus, and …
Avoiding Burnout in Retail Operations
C-Store Operations Best Practices | C-Store Tips | Managing C-Store Change & Accountability | Store Manager Development
December 22, 2024 — Watching Jacinta create her hand-decorated Christmas cookies for her child’s elementary school party, I thought I may have the perfect expert to help explain her secrets for avoiding burnout in retail operations. So, I asked her about the secret to balancing work and family life. She responded quickly, “Admittedly, I was a people pleaser in …
Discipline, Kindness and Direct Communication for C-Store Operations
A Day In the Life of a C-Store Manager | C-Store Operations Best Practices | Store Manager Development
October 14, 2024 — Having made plenty of bad choices in her youth, Jacklyn knows the value of personal choices and our ability to control our destiny. Admittedly, having lived a tough life in her youth, Jacklyn has used her personal recovery to shape her personal life. She brings the value of discipline, kindness and direct communication for her …