C-Store analytics and scorecards identify and prioritize the  issues to be fixed and, thereby, opportunity to grow sales. They show:

  1. Best and worst stores.
  2. Cashiers in need of training or attention.
  3. Sales progress for the day, week and month.
  4. Daily checklist of critical items to address.

Precise information delivered in a small package is the key. hence, only share what you need to know. That means, c-store analytics strip excessive data to highlight scorecard insights.

Performance “snapshots” are  effective to all levels of retail operations. For example,  finding the key items makes understanding is easy. Using consistent tracking  empowers operators and their managers. That is why c-store analytics & scorecards are always short and sweet, it prevents overload. Hence, it is just the facts they need.

Using these tools simplifies the job of all managers. For example, factual data eliminates personal assessment and bias. As such, the coaching or correcting sessions will be based on a fair and consistent method. Of course, the management skill and polite and careful words matter. Obviously, the need to show concern and good intentions remains an essential part of all oversight and management reviews.

Image of cashier performing age verification

5 Minute C-Store Daily Plan – $20,000 Profits

December 3, 2018 — 

Finding time is never easy. That is why, many top performers use a 5 Minute C-Store Daily Plan. They believe it means at least $20,000 in profits. “What would you rather me do? Take 5 minutes to know my store or just start to work?” This was the answer given by a successful c-store manager

Four Levels of C-Store Performance Growth

Four Levels of C-Store Performance Growth

October 30, 2018 — 

There are four levels in c-store performance growth. All together, they define the C-Store Performance Maturity Model.  Combined, the levels produce a guide to successful, sustainable growth. The levels are sequential: Firstly, Founding addresses financial issues. Secondly Organizing addresses management, Thirdly, Growing addresses sales and Finally, Thriving. As progress occurs, higher sales and better teamwork

C-Store Performance – ROI of Growth – How much profit from 1%?

The ROI of C-Store Growth – How much profit from 1%?

September 30, 2018 — 

Generating growth provides cash and resources. The ROI of c-store growth is amazing. Driving extra sales puts profit directly to the bottom line. That is why promotions and upselling generate important results. The example below shows how a typical store with inside sales of $85,000 per month at a 27% margin can increase annual bottom

8 Steps Consultants Use to Increase C-Store Sales

Consultants Use 8 Steps to Increase C-Store Sales

August 8, 2018 — 

Sometimes familiarity and routine can block easy changes that can increase your c-store sales. That is why operators say that consultants increase c-store sales. Getting a fresh set of eyes to work with your team can be a quick  way to find a few break-through changes that can increase sales. Habits and history can sometimes

The 4 Components to a Balanced Scorecard to Optimize Your C-Store Performance

The Four Components to a Balanced C-Store Scorecard to Optimize Performance

April 17, 2017 — 

When driving C-Store performance it is good to know all the important goals. A balanced scorecard shows the results that matter. Naturally, a single scorecard makes it easier to monitor a set of different goals. With daily, weekly and monthly comparisons, both long and short term results are understood.   Improving revenue in a c-store used

The 4 Components of a Balanced C-Store Performance Scorecard

The 4 Components of a Balanced C-Store Performance Scorecard

November 16, 2016 — 

There are 4 components of a balanced C-Store Performance Scorecard. It is common to measure revenue and let that information alone make the call on performance.  Success is rarely attributed to one thing in life. There are other areas to be monitored that will provide long term performance gain.  If you have been measuring by sales goals

Image that shows 5 Things that slip through the cracks in a C-Store that Quik Data Scorecards catch.

5 Things that Slip through the Cracks in a C-Store that Scorecards Catch

April 22, 2016 — 

Scorecards catch things in a c-store. There are a lot of details to take care of in a C-Store. It is easy to let small details slip through the cracks.  Here are 5 things that slip through the cracks in a c-store that daily scorecards catch: Tank Meters are not calibrated correctly – Tank meters

I Got My Report Card at Work Today

I Got My Report Card at Work Today

November 18, 2015 — 

I got my report card at work today. A daily scorecard is not the same as a report card, but there are many important ways it has the same impact. When thinking back to our school years, there was never a day quite as important than the day when report cards were distributed.  A good

The Tyranny of OR in a Business Intelligence Environment.

The Tyranny of OR in a Business Intelligence Environment.

May 19, 2015 — 

Simplicity is an excellent method of assessing goals, designs and decisions. Every businessman understands how much easier it is for staff when things are straight-forward and clear. Simple is a friend to action and results. Sometimes, however, simple can be confused with easy. Simple is almost never easy. Albert Einstein is credited for defining the

Convenience Store Performance Dashboards - KPI's with Drilldowns

Convenience Store Performance Dashboards – KPI’s with Drilldowns

May 18, 2014 — 

Convenience store KPI’s with drilldowns save time. A good graph is worth hours of analysis and a focused drill-down saves hours more. Graphs and drilldowns are favorite tools of analysts. Quickly assessing key performance trends and then being able to see the data that makes the trend is a great tool for maintaining accountability towards