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The annual Christmas exchange means having just one relative to pick a gift. Trying to find just the right gift is always so hard. When I drew the name of my brother in law that loves different whiskeys, I knew I was in trouble. I sent a panic call to my good friend that runs …

With the big investments made into c-store technology, it is important to ask: Does your operations system help your c-store manager support the customer experience?  Too often, the store manager is given more responsibility without adequate system support for the daily operations. Store managers face challenging responsibilities and unprecedented staffing shortages. C-Store operations support systems …

How c-store managers avoid overload is an important question for c-store chains. Many operators fear c-store manager burnout so much, they strictly limit changes that impact store managers. They even limit those changes that will make the store manager’s job easier. They often report there are just too many challenges with staffing, supply, regulations, and …