Plan C-Store Manager Meetings for High Performance
C-Store Control | C-Store Growth | C-Store Operations Best Practices
December 6, 2017 — Meeting plans are valuable. Store manager meetings are expensive. In order to have the desired impact it is useful to plan c-store manager meetings for high performance. Setting the meeting goals and creating an impactful meeting makes sense. Store manager meetings are a critical part of operations. It is hard to have a perfect meeting, …
12 Signs You Need to Step-up Your C-Store Performance Management
C-Store Control | C-Store Growth | C-Store Operations Best Practices
November 29, 2017 — C-store managers are constantly faced with urgent items that come up and interrupt what they’re doing, often right in the middle of a busy shift. If ignored, a small but real problem may fester and get worse. Without good information, the manager is more likely to misdiagnose the problem and come up with the wrong …
C-Store High Performance – How Important is Appreciation?
C-Store Growth | C-Store Operations Best Practices | C-Store Tips | Managing C-Store Change & Accountability
August 18, 2017 — When managing C-Store High Performance – How Important is Appreciation? Firstly, High performance teams display their success on a regular basis. When you are part of such a team you become part of its environment. That is, you are recognized and engaged. As a result, you feel the sense of teamwork. Secondly, you are noticed …
Knowledge Drives C-Store Sales
C-Store Growth | C-Store Operations Best Practices
August 8, 2017 — Operators often ask if C-Store Analytics can really make any difference. They ask if knowledge drives c-store sales. Assuming that solving problems can positively improve sales and profits, the question can be refined as follows: How Does Knowledge Impact Decisions? Surprisingly, the answer seems to vary widely. Talking to different operators yields lots of answers. …
The Inertia of C-Store Performance – Time for Change
C-Store Growth | C-Store Operations Best Practices | Managing C-Store Change & Accountability
August 2, 2017 — The Inertia of C-Store Performance calls for a time for change. When putting new processes and technologies into place to save time or increase profits, there are lots of things that can impact success. Even if you are making changes specifically to address waste that harms the team, the beneficiaries of the change will still …
Take the Fork of C-Store Data Analytics
C-Store Operations Best Practices | C-Store Technology | Managing C-Store Change & Accountability
May 11, 2017 — Yogi Berra was often lampooned for his seemingly non-sensible statements. But the easy to remember and thoughtful concepts help to clarify issues and allow simple choices. His ‘take the fork’ statement made sense when you understand that he lived mid-way on a circular road. When driving to his house you came to a fork. Either …
Change the People or Change the People
C-Store Operations Best Practices | Managing C-Store Change & Accountability
March 23, 2017 — Working with top C-Store operators provides a lot of great insights into management. C-Store operators deal with heavy competition, long hours, and weekend work. This environment often leads to high turnover. In order to run well you have to have staff that can get things done as you need. If your store performance is suffering …
The Four Stages of C-Store Growth
C-Store Operations Best Practices | Managing C-Store Change & Accountability
February 22, 2017 — The four stages of c-store growth are natural. The way humans deal with change is a process. Many have studied different stages for human response to life changes – growing, aging and death. Likewise, management studies show that change management has to be addressed in order for an organization to reach its potential. Like any …
The Arrogance of Ignorance and Other Reasons C-Store Operators Shouldn’t Get Mad
C-Store Operations Best Practices | Managing C-Store Change & Accountability
February 2, 2017 — C-Stores typically hire part-time people. This can leave their employee base to be largely among the young. The reasons c-store operators get mad may be age-based. Remember, their life is shorter than many Boomers have been paying their mortgages. People often complain about the young being arrogant. They have known little failure, most have experienced little …
Using Business Intelligence to Make Money
C-Store Operations Best Practices | C-Store Technology
January 23, 2017 — All businesses know the value of automation and online systems. Obviously, they make businesses run better, more cheaply and more efficiently. It is easy to forget that technology is worth little without human involvement. Most technology is merely tools built to make humans function better. One great way to combine people and automation is with …
Store Performance Improvement Strategies – Should Failure be Encouraged?
C-Store Operations Best Practices | Managing C-Store Change & Accountability
January 5, 2017 — C-Store operators want store performance improvement strategies. Implementing new things can be a challenge. As such, they often ask should failure be encouraged? Sometimes we get improvement easily. Typically, most would agree change is needed to improve thing. Typically, we may ‘know’ that a certain change will produce a better result. However, we also know …
Everyone in a C-Store Operation Can Find Comfort Under the Blanket of Accountability
C-Store Operations Best Practices | Managing C-Store Change & Accountability
December 7, 2016 — Everyone in a c-store operation can find comfort under accountability. Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Operation Accountability Blankets in Feedback Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management …
