Managing C-Store Change & Accountability involves people skills, experience and objective data. Managers achieve the best results when the apply the right tools to the right problems. As such, the best supervisors balance the needs of the staff, customers and the owners. They understand the situation with objective analysis. That means, they recognize great work and use mistakes to coach and correct.
To avoid the fear of making a mistake, coaching emphasizes learning. In addition, it is much easier to keep learning on track by using the factual analysis from good data to avoid subjective or judgmental reviews. Of course, a spirit of helping and the acceptance is needed. It means that learning often requires doing some things wrong initially. Good managers are able to smooth over the inevitable mistakes and the fear to try new things. Accountability and change can be an interesting, rewarding and even fun. When done correctly, it is a great way to build morale, improve customer service and make team work stronger.
The results of managing c-store change & accountability are significant. The results include improved staff retention, higher sales, loyal customers and loss prevention. Of course, using change and accountability saves time from wasteful or unproductive work.
3 Important Pillars in Teamwork: An Excerpt from The Serenity of Accountability
Managing C-Store Change & Accountability
September 2, 2015 —
There are 3 Important Pillars in Teamwork: An Excerpt from The Serenity of Accountability by Tom Bandy “Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability” ~Patrick Lencioni~ Teamwork Having a culture of accountability implies an organization that works together. Teamwork is the mechanism …
Simplifying The 4 Steps of Effective Management Yields Better Results
Managing C-Store Change & Accountability
June 17, 2015 —
Simplifying management yields better results. Simple is better. Clarity with goals and current performance is a key to great results. Management is tasked to drive desired results. Management if full of challenges. By have a clear understanding of performance toward goal, the area of focus is easy to find. Finding and solving problems is time-consuming. …
The 6 Rights of Accountability make it easy and effective to get the results you want. Even better, teams respond well and enjoy their work. Great accountability occurs when a company is able to get it right. 1. Vision / Mission – Visions do not change very often, but the mission may change more often …
Accountability – Six Things to Get Right – 1. Start with Vision
Accountability – Six Things to Get Right – Start with Vision. Your vision is the picture of your preferred future. Establishing the right vision for your company is the first of six critical ‘getting it right’ steps to achieve great accountability. Establishing the vision draws a clear picture that empowers a team to make decisions …
Accountability – Six Things to Get Right – 2. People
Accountability – Six Things to Get Right – 2. People. The Right Seat on the Bus is key to getting things right. How do you put the right person in the right seat? Everyone that hires and manages wants to have the perfect fit. There are two parts to it: the right people and the …
Accountability – Six Things to Get Right – 3. Process
Accountability – Six Things to Get Right – 3. Process is one thing that everyone knows is important for someone else to do. It may be the most unglamorous part of business that gets more bang for the glory than anything else. Most business people know that creating a process is very important, but writing …
Accountability – Six Things to Get Right – 4. Goals
Accountability – Six Things to Get Right – 4. Begin with the End in Mind. When a company has the right vision, team and process, success is kinetically charged. This success can be many things but typically means increased sales, higher quality or higher profits. Defining that success specifically with dates and assignments is the …
Accountability – Six Things to Get Right – 5. Teamwork
Accountability – Six Things to Get Right – 5. Teamwork. Having a culture of accountability implies an organization that works together. Accountability while positive and productive is not the natural state of work. Teamwork is the mechanism that enables it to overcome individual limitations and fears to produce results that cannot be achieved otherwise. It …
Accountability – Six Things to Get Right – 6 – Tracking
Accountability – Six Things to Get Right – 6 – Tracking. Tracking is last of the six items. It measure progress towards goals. Goals are measured to determine success. They expose actions and results. The assessment of goals judges the level of success. It tells us where we are and where we need to go. …
KPI Tracking – When did you start?
Managing C-Store Change & Accountability
June 5, 2014 —
Preliminary results regarding how long companies have been tracking their KPI’s are in. The BandyWorks Tracking Key Performance Indicators survey is still active. This survey will collect information on how companies are using KPI’s for tracking and accountability. Please spend 2-3 minutes to take the survey and see the full results! This survey has closed. …
With Accountability, consequence versus punishment is the key to success. The toughest part about accountability is applying consequences when performance is not as desired. There comes a point when there has to be a negative consequence. If done correctly, such a point only comes when shared expectations were not met and the responsible party had …
What I Learned as a Child Makes a Culture of Accountability Easy
What I learned as a child makes a culture of accountability easy. My family taught me everything I needed to know to create a culture of accountability. Growing up, a set of values and rules governed our lives. These tenets fit well into the six items that exists within a culture of accountability. Vision / …
