The Arrogance of Ignorance and Other Reasons C-Store Operators Shouldn’t Get Mad
C-Store Operations Best Practices | Managing C-Store Change & Accountability
February 2, 2017 — C-Stores typically hire part-time people. This can leave their employee base to be largely among the young. The reasons c-store operators get mad may be age-based. Remember, their life is shorter than many Boomers have been paying their mortgages. People often complain about the young being arrogant. They have known little failure, most have experienced little …
Store Performance Improvement Strategies – Should Failure be Encouraged?
C-Store Operations Best Practices | Managing C-Store Change & Accountability
January 5, 2017 — C-Store operators want store performance improvement strategies. Implementing new things can be a challenge. As such, they often ask should failure be encouraged? Sometimes we get improvement easily. Typically, most would agree change is needed to improve thing. Typically, we may ‘know’ that a certain change will produce a better result. However, we also know …
Everyone in a C-Store Operation Can Find Comfort Under the Blanket of Accountability
C-Store Operations Best Practices | Managing C-Store Change & Accountability
December 7, 2016 — Everyone in a c-store operation can find comfort under accountability. Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Operation Accountability Blankets in Feedback Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management …
Surprising Results of the C-Store Management Method of Accountability
C-Store Operations Best Practices | Managing C-Store Change & Accountability
October 26, 2016 — Results of c-store management accountability are sales, profits and time. Specific goals and clear expectations make work easy. Taking time to discuss work that is not good is needed. This approach applies to most situations. For example, work, athletics, academics, relationships; you name it. Nonetheless, many think firm oversight is scary or too tough. In …
Making the Effort to “Re-Zeal”
C-Store Tips | Managing C-Store Change & Accountability
June 29, 2016 — All employees of a c-store have responsibilities. Everyone is busy. Whether work tasks or raising a family, people spend their time seeking objectives, solving problems and handling what comes to them each day. This stress is normal life. Normal or not, the work load can sometimes become too much. At times, all staff experience burn …
Accountability is Better Store Performance, Not a 4 Letter Word
C-Store Operations Best Practices | Managing C-Store Change & Accountability
May 18, 2016 — Getting better results is the goal for any c-store manager. Many use technology to drive performance in there stores. Good managers in c-stores or any business, understand that getting good results means having good accountability. Tools are critical, but a manager is responsible for results. Good managers know good accountability is better store performance. 4 …
The Balancing Act of Control
Managing C-Store Change & Accountability
October 21, 2015 — The balancing act of control can be elusive. One of my favorite articles read this year was Lori Deshene’s “50 Things You Can Control Right Now”. It was a rare gem I found on the Tiny Buddha Website. While there is much in the world out of our control, there are many things we can …
3 Important Pillars in Teamwork: An Excerpt from The Serenity of Accountability
Managing C-Store Change & Accountability
September 2, 2015 — There are 3 Important Pillars in Teamwork: An Excerpt from The Serenity of Accountability by Tom Bandy “Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability” ~Patrick Lencioni~ Teamwork Having a culture of accountability implies an organization that works together. Teamwork is the mechanism …
Simplifying The 4 Steps of Effective Management Yields Better Results
Managing C-Store Change & Accountability
June 17, 2015 — Simplifying management yields better results. Simple is better. Clarity with goals and current performance is a key to great results. Management is tasked to drive desired results. Management if full of challenges. By have a clear understanding of performance toward goal, the area of focus is easy to find. Finding and solving problems is time-consuming. …
The 6 Rights of Accountability
Focus - Accountability Principles | Managing C-Store Change & Accountability
December 29, 2014 — The 6 Rights of Accountability make it easy and effective to get the results you want. Even better, teams respond well and enjoy their work. Great accountability occurs when a company is able to get it right. 1. Vision / Mission – Visions do not change very often, but the mission may change more often …
Accountability – Six Things to Get Right – 1. Start with Vision
Focus - Accountability Principles | Managing C-Store Change & Accountability
November 6, 2014 — Accountability – Six Things to Get Right – Start with Vision. Your vision is the picture of your preferred future. Establishing the right vision for your company is the first of six critical ‘getting it right’ steps to achieve great accountability. Establishing the vision draws a clear picture that empowers a team to make decisions …
Accountability – Six Things to Get Right – 2. People
Focus - Accountability Principles | Managing C-Store Change & Accountability
October 13, 2014 — Accountability – Six Things to Get Right – 2. People. The Right Seat on the Bus is key to getting things right. How do you put the right person in the right seat? Everyone that hires and manages wants to have the perfect fit. There are two parts to it: the right people and the …
