Working with top C-Store operators provides a lot of great insights into management. C-Store operators deal with heavy competition, long hours, and weekend work. This environment often leads to high turnover. In order to run well you have to have staff that can get things done as you need.  If your store performance is suffering …

It is well understood that consequences and rewards are key components to successful accountability. Most even agree that clear goals, assignments, deadlines and processes are required to make accountability work fully. There is a six step definition to help those that are serious about using an accountability process to streamline their organization and get better …

The four stages of c-store growth are natural. The way humans deal with change is a process. Many have studied different stages for human response to life changes – growing, aging and death. Likewise, management studies show that change management has to be addressed in order for an organization to reach its potential. Like any …

Managing change for c-store growth is part of management for successful companies. Fortunately, C-Stores employees are quite used to change. Prices, legislation, and products change often and sometimes every day. Anyone who has worked in a C-Store company, for any amount of time, is never shocked with change. However there are some changes that are …

Every industry trade journal touts the importance Business Intelligence (BI). Above and beyond other industries, c-stores advantage for business intelligence is natural. The industry sells standard products and knows measuring results is the only way to know success. While BI has become the buzz for new industries, retailers have always measure results and studied margins …

C-Stores typically hire part-time people.  This can leave  their employee base to be largely among the young.  The reasons c-store operators get mad may be age-based. Remember,  their life is shorter than many Boomers have been paying their mortgages.  People often complain about the young being arrogant.  They have known little failure, most have experienced little …

All businesses know the value of automation and online systems. Obviously, they make businesses run better, more cheaply and more efficiently.  It is easy to forget that technology is worth little without human involvement.  Most technology is merely tools built to make humans function better.  One great way to combine people and automation is with …

BandyWorks is happy to announce that Quik Data™, our Business Intelligence software suite that was built just for C-Stores, was announced the winner of Softech Magazine’s 2016 “Best Retail Business Intelligence Provider- USA” award.  Visit Softech to read the article they wrote  about us. BandyWorks has decades of custom and product development experience. Having expertise in systems …

C-Store operators want store performance improvement strategies. Implementing new things can be a challenge. As such, they often ask should failure be encouraged? Sometimes we get improvement easily. Typically, most would agree change is needed to improve thing. Typically, we may ‘know’ that a certain change will produce a better result. However, we also know …

Everyone in a c-store operation can find comfort under accountability. Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Operation Accountability Blankets in Feedback Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management …

If you were to hand one of your Store Managers your P&L Statement, they may be able to tell you if it is a good or bad. For example, if beer sales are down in their store on the P&L, their answer may  be, “I need to sell more beer next month.” Of course, there are …

There are 4 components of a balanced C-Store Performance Scorecard. It is common to measure revenue and let that information alone make the call on performance.  Success is rarely attributed to one thing in life. There are other areas to be monitored that will provide long term performance gain.  If you have been measuring by sales goals …