C-Stores typically hire part-time people.  This can leave  their employee base to be largely among the young.  The reasons c-store operators get mad may be age-based. Remember,  their life is shorter than many Boomers have been paying their mortgages.  People often complain about the young being arrogant.  They have known little failure, most have experienced little …

All businesses know the value of automation and online systems. Obviously, they make businesses run better, more cheaply and more efficiently.  It is easy to forget that technology is worth little without human involvement.  Most technology is merely tools built to make humans function better.  One great way to combine people and automation is with …

BandyWorks is happy to announce that Quik Data™, our Business Intelligence software suite that was built just for C-Stores, was announced the winner of Softech Magazine’s 2016 “Best Retail Business Intelligence Provider- USA” award.  Visit Softech to read the article they wrote  about us. BandyWorks has decades of custom and product development experience. Having expertise in systems …

C-Store operators want store performance improvement strategies. Implementing new things can be a challenge. As such, they often ask should failure be encouraged? Sometimes we get improvement easily. Typically, most would agree change is needed to improve thing. Typically, we may ‘know’ that a certain change will produce a better result. However, we also know …

Everyone in a c-store operation can find comfort under accountability. Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Operation Accountability Blankets in Feedback Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management …

If you were to hand one of your Store Managers your P&L Statement, they may be able to tell you if it is a good or bad. For example, if beer sales are down in their store on the P&L, their answer may  be, “I need to sell more beer next month.” Of course, there are …

There are 4 components of a balanced C-Store Performance Scorecard. It is common to measure revenue and let that information alone make the call on performance.  Success is rarely attributed to one thing in life. There are other areas to be monitored that will provide long term performance gain.  If you have been measuring by sales goals …

Results of c-store management accountability are sales, profits and time. Specific goals and clear expectations make work easy. Taking time to discuss work that is not good is needed. This approach applies to most situations. For example, work, athletics, academics, relationships; you name it. Nonetheless, many think firm oversight is scary or too tough. In …

Anyone with Gilbarco’s, Passport® has the ability to quickly start using analytic reports to improve store performance and grow their businesses. It takes a little help to use it fully. Of course, Passport transaction data has a lot of detail. In fact, everything regarding the POS transactions is recorded. Obviously, sorting through the details to …

Business intelligence (BI) for small c-store operators is complicated but necessary. Some argue that you have to have hundreds of stores to afford the staff and expertise needed to benefit. Processing, organizing, analyzing and sharing the data insights takes time, money and resources that are just too costly for small operators. C-store staff are busy. …

Define the power of the check list. Everyone loves to check off a job as done. Naturally, getting a job done is satisfying. Use the power well and everyone wines. For example, c-stores use checklists.  They have duty lists in the stores. Likewise IT backup lists in the IT departments. Just about anything that must …

Why grades matter for c-store performance. Just like school grades, assessment provides understanding and drives learning. Many innovative tools use simple grades to turn complex data into understanding, motivation and action. Many argue as to the validity of a single score showing anything meaningful. Others, however, believe it is one of the most effective ways …