C-Store Tips are based on real-life stories of family-chain owners, operators and key staff. Operators told these short insights based on years of experience.  The tips are written as stories and just sort clips. They are short and to the point. As such, they help c-store staff provide better service and get the results they need.

The best operators keep improving. Therefore, they seek out news ways to provide service. Friendly stores have smiling and friendly cashiers which welcomes customers. Additionally, these managers keep it simple and easy for staff to sell more. They also use c-store tips to control the store performance results.

The tips address hiring, upselling, motivating and cleaning. They address common sense ways to keep staff happy and run the stores well. The emphasis is on simple and easy ways to work. Team work is a given. Great service is the result.

3 Free Ways to Motivate Employees Out of a Rut

3 Free Ways to Motivate Employees Out of a Rut

August 12, 2015 — 

Motivation is not an easy thing to create. However, there 3 free Ways to motivate employees. If your pockets are not endless, you are staffing at minimal levels or your business cannot sustain downtime, it is hard to find things you can do to motivate employees.  More money, time off or company events aren’t possible. 

Taking Time to Sharpen Your Tools

Taking Time to Sharpen Your Tools

July 16, 2015 — 

Taking time to sharpen your tools is necessary. C-stores tools include reports to drive business.  Managers look at them to measure performance, make key decisions and set the path for the company going forward. When the tool that is used to guide this process is a report, it makes sense to spend a little time

OPERATIONS

Operations Services for C-Stores

December 17, 2014 — 

Operations Services for C-Stores Track daily and real-time operational performance, and visualize your enterprise data to discover actionable insights and make well-informed decisions. Operations dashboards include: Revenue vs Forecast Cash over/under Product Category Sales Breakdown Hourly Revenue Per Employee Average Basket Size Sales Alerts

Nap time and Stand Up Meetings

Nap time and Stand Up Meetings

September 1, 2014 — 

Nap time and stand up meetings are part of remote work. Preschool in Bangalore, babysitting by Dad in Ireland and baseball coach in Virginia. Three continents, 9.5 hours of time zone difference and kids ranging from 3 to 11. Deadlines for C-Store dashboards, QA work pending and a big query that must run in .5

KPI Sharing-  How does your company compare?

KPI Sharing- How does your company compare?

May 2, 2014 — 

As part of our tracking and accountability work, we study best practices. We want to see how companies are using KPI’s in their drive for higher sales and better operational results. The May Poll is complete and the results are in.  Please check our Survey page for a more detailed survey regarding how companies are publishing

7 Tips for Big Data Success

7 Tips for Big Data Success

April 25, 2014 — 

Experienced Big Data users understand the paradox – Big data starts small. Rather than rush to implement new techniques and technology a small win can help to drive big results. Patience is often hard when there are big problems to solve, but creating a solid foundation for success can make things go faster when you

The – ‘Accidental’ Sheetz Brand

The – ‘Accidental’ Sheetz Brand

August 10, 2013 — 

I had the good fortune to attend a Sheetz vendor meeting at which Joe Sheetz, the next CEO shared a bit of the history regarding the company’s valuable brand. He discussed how the brand was built ‘accidently’ rather than by a marketing plan. That is, it was created without specific intent. As I listened, I