Convenience Store Accountability Rules – Oh Yeah!
C-Store Operations Best Practices
May 12, 2014 — Entering the store for coffee and a snack, a warm ‘hello’ springs from behind the counter while several clients form short lines at 3 registers. The busy store is clean and well organized. Such management does not happen by accident. Oh yeah – convenience store accountability rules make a difference. Accountability is a key component …
What I Learned as a Child Makes a Culture of Accountability Easy
C-Store Operations Best Practices | Focus - Accountability Principles | Managing C-Store Change & Accountability
January 28, 2014 — What I learned as a child makes a culture of accountability easy. My family taught me everything I needed to know to create a culture of accountability. Growing up, a set of values and rules governed our lives. These tenets fit well into the six items that exists within a culture of accountability. Vision / …
The – ‘Accidental’ Sheetz Brand
C-Store News & Work Shops | C-Store Operations Best Practices | C-Store Tips
August 10, 2013 — I had the good fortune to attend a Sheetz vendor meeting at which Joe Sheetz, the next CEO shared a bit of the history regarding the company’s valuable brand. He discussed how the brand was built ‘accidently’ rather than by a marketing plan. That is, it was created without specific intent. As I listened, I …