Blog

Recent Blog Posts

Image of the book C-Store Growth Mindset, Making Peace with Accountability by Tom Bandy and Mason Cowan. A field-test approach to establishing a culture of growth using an accountability system

06/25/2025

C-Store Leadership Development – Coaching & Reprimands

Image of Hedi Sabo at her West Bryan Main Stop store. Heidi Sabo shared her experience with c-store leadership keys: finding your place, building your people. She didn’t start out thinking she’d run a convenience store. In fact, she tried just about everything else before settling into what became the perfect fit. Her story is one of exploration, resilience, and returning—again and again—to the c-store world until it finally stuck.

06/15/2025

C-Store Leadership Keys: Finding Your Place, Building Your People

Rhonda Nichols lives the profession of life of practicing c-store leadership keys every day. She didn’t follow the traditional cashier-to-manager path that many convenience store leaders take. Her journey into the world of convenience began early and unconventionally. She has carved out a unique leadership style rooted in experience, expectation, and empowerment. Rhonda’s story starts in her teenage years, where she worked in a beauty school and eventually owned her own shop. “I was about 18, just out of school, I ran my own business, then moved into retail management, and eventually stumbled into convenience stores.” But this wasn’t her first brush with the industry. Her mother owned a store when Rhonda was younger, and that experience stuck with her. “I absolutely loved it. I liked the quick pace.”

05/29/2025

C-Store Leadership Keys: Trusting the Process with High Standards

More Blog Posts