C-Store managers unspoken fears impact their decision making. Of course, many things are just areas that need a bit of skill development and practice. Other areas may be a more significant area of weakness that may impact overall leadership effectiveness. Identifying fears (or perhaps weaknesses) addresses store manager uncertainty changes the way that a person responds

C-Store Managers Unspoken Fears

June 23, 2023 — 

C-Store managers unspoken fears impact their decision making. Of course, fears are personal concerns. They can come from one’s history, experience level, work environment, or personal characteristics. Identifying fears (or perhaps weaknesses) addresses store manager uncertainty and thus changes their responses. Having both awareness and a desire to change will typically provide all that is

Image of successful store with happy staff running the store. Managers forget numbers to fix problems. Once the problem is identified they work on the root cause with actions they can control. Focusing on strong operations is the main influence to improve store operations

Managers Forget the Numbers to Fix Problems

May 25, 2023 — 

Managers forget the numbers to fix problems. A store manager cannot make a customer buy anything. They can only address how the store operates. The key is store manager problem solving. They must manage staffing, stocking, inventory, finances, cleanliness, preparation and how the store operates. Their work directly influences the customer experience. Before they fix