Known for her people-first leadership and the strong culture she’s built, while also delivering standout results like 103% food service growth and the highest customer traffic across 60+ locations.
Lisa provides a TEAM mindset, she excel at encouraging others to find work-life balance. Lisa’s fun spirit allows her to team enjoy coming to work, where she has taught them to have fun while still maintaining one of the top performing stores in the company.
DD has been with Crossroads for 18 years, It was my first job. She credits a willingness to learn from mistakes and a very committed ownership team that worked with her. Crossroads is the source of food, fuel, and connection for her community. She takes pride in how she helps to balance the demands of a small community, a complex job, and a growing family.
Michelle views her town and store as one big family. After a tornado struck, her store became a lifeline, providing food, fuel, and comfort, while her leadership keeps her team strong and connected.
Trina is a consistent top manager in her chain Her hands-on approach drives both store cleanliness and high customer interations and sales. She has been recognized for continuous growth in her management accomplishing great team building and staff development.
Michelle Jarrell is known for her exceptional customer care and attention to detail. She knows her customers personally, ensures her store is spotless and well-stocked, and is a trusted, well-loved member of the Summersville community.
Becky leads with courage and consistency, inspiring her team across 32 stores. Under her guidance, stores have exceeded objectives, lowered shrink by 50%, and fostered a motivated, inclusive culture focused on customer service and community involvement.
Dylan takes an open mind to combine traditional convenience operations growth focus, with an energetic and postive approach to leadership development. His optimism and enthusiasm provide the operational focus to both grow the existing management team and also quickly expand the number of stores in the chain.
Don operates within a culture of trust, recognition, and teamwork, inspiring his store team to excel. His leadership has driven customer growth, high secret shopper scores, and a happy, motivated team committed to outstanding service.
Tammy is committed to her chain, stores and staff. Her ability to match leadership goals to the store staff capabilities. Her abilitty both hit her goals and create a fair, positiive work place throughout all the industry changes with technology, customers, and regulations.
Loria focuses on teamwork by leading from the front. As part of a growth oriented family chain, she takes on the jobs as needed. Her teams appreciate her ability to be hands-on while also providing the opportunity to grow as store managers. Her leadership and results have been frequently recognized for Chevron’s mystery and image awards.
Ron consistently goes above and beyond to support his team, stepping in wherever needed and offering one-on-one guidance. His hands-on leadership and genuine care create a motivated, high-performing team and an exceptional store experience. Ron is recognized for his industry expertise within the NACS leadership group.
Carrie goes beyond her duties she is there when we needs her. she is a great person trainer, friend, even through your tough times.
Jen leads with empathy, trust, and servant leadership, creating strong, engaged teams. By listening, standardizing training, and modeling excellence, she fosters a culture of collaboration, accountability, and high performance.
Wilzon has worked for High’s for 18 years and in that time he started out as a full time employee and worked his way up to Store Manager. At this time Wilzon has taken his store to the number one spot for both inside sales and gallons. During his work he has help to train, encourage, and support numerous other managers.
Lela transformed her store from financial losses to strong growth in just nine months. Through calm, supportive leadership, she empowers her team and ensures every customer leaves with a positive experience.
Mike started as a cashier during the construction bust and worked his way to the operations manager position, He polished his leadership approach during Covid and built a culture of utilizing transparency, accountability, community, and fun with a focus on growth. Retention, food growth, customer focus and team workwork of the key areas of improvement.
Georgia drives operational excellence through hands-on training, strong inventory control, and a clean, organized store environment. Her leadership empowers her team, minimizes shrink, and consistently delivers top-notch customer experiences.