Bandy Works Blogs

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C-Store Performance – So corporate can see this?

Yep. It works. Best intentions are good, but inspections are better.  How many times in our training do we hear this question ‘So corporate can see this information?’. The answer ‘yes’ carries a certain gravity. No one wants to disappoint or fail. There are lots of reasons why we slip up. We want to do […] more...

By  on June 13, 2017
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What Hurts C-Store Managers More – Blunt Honesty or Acceptance & Polite Excuses?

As hard as it is to admit, some of the most effective coaching I ever received was when a trusted person told me he needed to stop wasting his time trying to help me because nothing was getting accomplished.   It hurt like crazy, but made me dig deep to find the problem and take action.  I am […] more...

By  on May 5, 2017
The Balanced Scorecard in Quik Data

The 4 Components to a Balanced Scorecard to Optimize Your C-Store Performance

When driving C-Store performance it is important to hit financial goals to maintain short term needs but looking at a balanced view helps to view both long and short term as well as the internal and external perspectives. Improving revenue in a c-store used to work well with the basic sales measurement reports. Managers would follow sales and […] more...

By  on April 17, 2017
C-Store employee not listening0980364 - angry brunette not listening to her boyfriend on white background

CHANGE THE PEOPLE OR CHANGE THE PEOPLE

Working with top C-Store operators provides a lot of great insights into management. C-Store operators have to deal with heavy competition, long hours, and weekend work. This environment often leads to high turnover. In order to run well you have to have staff that can get things done as you need.  If your store performance is suffering […] more...

By  on March 23, 2017
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The 4 Stages To Put C-Stores On The Path To Accountability

The way humans deal with change is a process. Many have studied different stages for human response to life changes – growing, aging and death. Likewise, management studies show that change management has to be addressed in order for an organization to reach its potential. Like any organization change the implementation of a strong accountability […] more...

By  on February 22, 2017
Quik Data Makes Business Intelligence easy to improve C-Store Performance

Why C-Stores Have a Cultural Advantage of Using Business Intelligence Over Other Industries

If you were to pick up any industry trade journal without finding something relative to the importance Business Intelligence, it would be surprising.  It has become quite the buzz word.  There is a sound reason for that.  By monitoring, measuring and communicating performance results any company can manager better. The analysis these tools provide allows managers to  know […] more...

By  on February 8, 2017
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Using Business Intelligence to Make Money

We are engulfed in the value of automation and online systems to help make businesses run better, more cheaply and more efficiently.  It is easy to forget that computers, their applications and easy to reach online resources are worth nothing without some sort of human involvement.  They are merely tools built to make humans function […] more...

By  on January 23, 2017
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Store Performance Improvement Strategies – Should Failure be Encouraged?

Although sometimes we get improvement without effort, most would agree that if you need to improve a something then a change is required. And while we sometimes may ‘know’ in advance that a certain change will produce a better result, we also know changes are not guaranteed to work as intended. Nonetheless, many changes have anticipated […] more...

By  on January 5, 2017
Everyone in a C-Store Operation can find Comfort in Accountability

Everyone in a C-Store Operation Can Find Comfort Under the Blanket of Accountability

Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management response but one that can leave us feeling less that perfectly appreciated. The great thing […] more...

By  on December 7, 2016
Improving your P&L with Quik Data

3 Steps You Can Take in Your Stores to Improve your Monthly P&L Statement

If you were to hand one of your Store Managers your P&L Statement, they may be able to tell you if it is a good or bad.    For example, if beer sales are down in their store on the P&L, their answer may  be, “I need to sell more beer next month.”   To ask them what they […] more...

By  on November 30, 2016
Balancing the C-Store Performance Scorecard

The 4 Components of a Balanced C-Store Performance Scorecard

If you were to be asked to judge a picture when someone was standing in front of it at the time, you would probably say you could not make the call until you see the entire picture.  If given the option of a tricycle or a unicycle, most would opt for the stability of the […] more...

By  on November 16, 2016
Let your C-Store Stand out by using accountability

Surprising Results of the C-Store Managment Method of Accountability

Accountability works, is needed and is expected in almost every situation – work, athletics, academics, relationships; you name it. Nonetheless, it often feels bad when encountered. Well at least when it is encountered as a ‘teaching’ or ‘coaching’ moment. The problem, however, is not that feedback for negative performance is often done incorrectly. Getting help […] more...

By  on October 26, 2016
BandyWorks Quik Data Works with Passport systems to improve C-Store Performance

Passport C-Store Clients Have a New Business Intelligence Option

Anyone with Gilbarco’s, Passport® Version 10.N or higher, now has the ability to quickly start using analytic reports to improve store performance and grow their businesses. This is not to say that reading your transaction data as it comes out of the register will tell you exactly what you want to know, for it does […] more...

By  on
Business Intelligence is not too difficult for small C-Store Owners to improve their store  performance

Is Business Intelligence Too Complicated for Small C-Store Operators?

  Some argue that you have to have hundreds of stores to afford the staff and expertise needed benefit from business intelligence. Processing, organizing, analyzing and sharing the insights takes time, money and resources that are just too costly for small operators. With all the challenges of running a store the management is just too […] more...

By  on October 20, 2016
Use Check Lists to improve C-Store Performance

The 3 C’s That Define the Power of the Check List

We have been to and talked with C-Stores who use checklists.  They have duty lists in the stores, IT backup lists in the IT departments, people have to do lists on their desks and there are probably many more we haven’t seen.  These are usually tasks that need to get done and what their managers are […] more...

By  on October 12, 2016
Using Grades to improve C-Store Performance

Why Grades Matter for C-Store Performance

Many innovative tools are using simple grades to turn complex data into understanding, motivation and action. Many argue as to the validity of a single score showing anything meaningful, but many others believe it is one of the most effective ways to use data to help improve performance. I have seen these basic grades used […] more...

By  on September 28, 2016
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4 Ways to Make Your C-Store Database Sell More Snickers

Every C-Store owner challenges us data geeks to do something useful, like selling more Snickers. They often tease that data cannot sell anything or help with the real work of providing convenience. We know they are right in many ways. Of course it is the C-Store staff that does the real work to make service […] more...

By  on September 23, 2016
Business Tools eliminate the time spent of manual analysis for C-Stores.

3 Ways Business Intelligence Tools Can Eliminate C-Store Analysis Impediments

If you read articles in the C-Store Industry journals or magazines it is hard to find an issue without some sort of mention on the value of analyzing your data and using it to drive your business.  A lot C-store operators feel like they have so much data it feels like a Big Data mountain to climb in […] more...

By  on September 13, 2016
BandyWorks' rezeal theory to improve individual store performance

Making the Effort to “Re-Zeal”

All employees of a C-Store have responsibilities. Whether it is managing the company, buying inventory, overseeing operations, serving customers or raising a family, people spend their time seeking objectives, solving problems and handling what comes to them each day.  This stress is normal life. If to think of your productivity as a battery, it is […] more...

By  on June 29, 2016
Control Store Performance by using the numbers

Do numbers really matter when managing store performance?

Why does the existence of performance numbers impact the very performance they measure. It is often stated ‘If you want to improve something measure it.’ The statement is rarely disputed but not always supported. There are just as many reasons not to analyze your data as there are to do so. a common one is that it is a sacrifice of productivity […] more...

By  on June 8, 2016
Accountability is nothing to fear

Accountability is Better Store Performance, Not a 4 Letter Word

Accountability is one of the most used terms when it comes to fixing problems. A lot of times is happens after something is so bad that it gets a lot of attention. For many people it means punishment and only negative things – this is why accountability strikes fear in the hearts of many. Fear, […] more...

By  on May 18, 2016
image of C-STore Manager Surprised with Store Performance

Don’t Let your C-Store Performance Problems be a Surprise

Everyone knows that life has surprises and life has problems. The trick is to do what you can to make sure those problems are not surprises. If you are looking at your C-Store performance on a monthly basis, you may be well aware of that wisdom. As software developers who have worked for companies of all […] more...

By  on May 11, 2016
C-Store Performance, Quik Data, Business Intelligence

5 Things that slip through the cracks in a C-Store that Quik Data Scorecards catch.

There are a lot of details to take care of in a C-Store.  It is easy to let small details slip through the cracks.  Here are 5 that companies are catching by using the Quik Data Scorecard 1) Tank Meters are not calibrated correctly Tank meters are prone to a lot of action and hardware with […] more...

By  on April 22, 2016