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4 Questions to Ask In Order to Answer “What’s Your Coffee Cup?”

When managing a business that is multi-faceted, fast moving and volatile, people who have been in their business a long time tend to select one statistic that will act as their thermometer to relay the health of their company.  It could be something that may seem highly unlikely that they would base their business decisions on because […] more...

By  on June 22, 2015
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The Biggest Employee Complaint

A song was written, “Tell me what you want, what you really, really want.” Though this song may be a bit Pop, there is a lot of wisdom in this request. Studies show that employees want and need this feedback. The corporate benefit in doing so is multifold. Dr. Jan West, PHD, wrote an article […] more...

By  on June 19, 2015
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Simplifying The 4 Steps of Effective Management Yields Better Results

Most companies use Business Intelligence without even knowing they are using it. They just call it as “keeping an eye on things”.  Though there are different methodologies and perhaps philosophies. the Management process an be broken into four basic steps. Plan, Measure, Predict and Improve. 1. PLAN In order to achieve success, one will need […] more...

By  on June 17, 2015